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Help Desk

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A Division of Information & Instructional Technology
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The IIT Helpdesk is located in the Library Technology Center, room 164.
Office hours: M-Th 7:30-7:30pm, Fri 7:30-4:00pm
Phone: 706-864-1922
helpdesk@northgeorgia.edu

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Frequently asked questions - Students

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  • Students should take the time to review the NGCSU Web Page Policy and the NGCSU Computer and Network Usage Policy before making the decision to load web page files on the NGCSU server.

    Students are responsible for developing their own web page files.

    If you decide to host your web page on your allotted server space, you should complete the following steps:

    1. Your web pages files should be fully developed and ready to be posted

    2. Point your browser to the NGCSU Web page

    3. Click on Banner

    4. Click on the drop-down arrow to Select Item

    5. Click on User Login

    6. Login with Student ID and PIN

    7. Click on "Student Services and Financial Aid"

    8. Click on "Accept/Cancel Personal Student Web Page Link"

    9. Read instructions and click on "Activate" to request server space

    10. Exit Banner

    Note: To cancel an existing web page, follow the same instructions and click on "CANCEL."

    When you activate your link, your name will automatically appear on the "Student Pages" link. Failure to load your web page files on the server after activating your server space will result in an error message being returned when users attempt to view your page.

    Publishing your web page files

    1. The NGCSU Web Page Policy requires that you include the following statement on your web page (preferably on your opening page):

    THIS PAGE IS NOT A PUBLICATION OF NORTH GEORGIA COLLEGE & STATE UNIVERSITY AND NGCSU HAS NOT EDITED OR EXAMINED THE CONTENT OF THE PAGE. THE AUTHOR(S) OF THE PAGE ARE SOLELY RESPONSIBLE FOR THE CONTENT.

    2. The first time you login to the network, a web directory and a default web page will be created in your home directory. You can view this default web page by entering the following URL into any web browser: http://hawkeye.ngcsu.edu/~YOURNETWORKID Make sure you substitute your network Id after the tilda (~) in the above example. This is the URL that you will use to access your web page. If you choose not to create a web page, the default page will simply serve as an example.

    3. Now that you know how to access your web page based upon your network ID, you can replace the default page with your own creation.

    4. To do this, simply place your htm files along with any graphic files in the "web" folder on your P: drive. It's very important that your main page be named index.htm. If you call it anything other than index.htm, the URL won't work properly.