Online Masters Program - Getting Help

General Inquiry and Admissions

For general information about the University of North Georgia's online programs, contact Kathy Moody (706.864.1757) at kmoody@ung.edu.
For help with Graduate School Admissions, contact the Graduate Studies Office (706-864-1543).

Shared Systems

UNG's Email - Submit help request at helpdesk@ung.edu or call UNG HelpDesk at (706-864-1922 - be sure to identify yourself as a GOML student).
UNG's Student ID Number - Contact the UNG's Registrar's Office at regoff@ung.edu (706-864-1760).
UNG's Registration System - Access your Banner account.

GoVIEW/GOML - GeorgiaVIEW Technical Problems

When submitting a help request, be sure to identify yourself as a UNG GOML/GoVIEW Online Program student.
Submit help request at helpdesk@ung.edu or call UNG HelpDesk (706-864-1922).

UNG Online Technical Problems

Banner - Course System - view on screen instructions

LiveText - Visit www.livetext.com to purchase and utilize the course/program management system.  Once purchased, LiveText provides online support at support@livetext.com or you can contact Kathy Moody (kmoody@ung.edu) or your instructor. See LiveText Help page for more information.

Specific Academic Concerns or Feedback

For any concern regarding systems, the program, a course, an instructor, or any staff member, please feel free to contact your advisor, Dr. Toni Bellon at tbellon@northgeorgia.edu.

 

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